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About Company

As a Salesforce Consultant, you will be a client-facing expert, utilizing Stanza Soft's full suite of solutions and technologies to deliver exceptional services. In this role, you will build strong client relationships as a trusted advisor, collaborating to create innovative solutions that address complex business challenges.

Your work will focus on projects that integrate strategy, processes, technology, and information to improve efficiency, reduce costs, and enhance profitability and shareholder value. This position offers the chance to develop new skills, work across multiple disciplines, embrace new challenges, and gain valuable insights into various industries.

Your primary responsibilities include

  • ➽ System Configuration & Customization: Configure and customize Salesforce to align with business requirements, including setting up workflows, objects, fields, page layouts, and reports.
  • ➽ User Management: Manage user access, profiles, and roles, and provide training and support to end users.
  • ➽ Data Management: Oversee data imports, exports, and data integrity. Create and maintain data quality reports and dashboards.
  • ➽ Support & Troubleshooting: Provide day-to-day support to users, troubleshoot issues, and ensure the system runs smoothly.
  • ➽ Reporting & Analytics: Develop and maintain reports and dashboards to provide insights and support decision-making.
  • ➽ Process Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and user satisfaction.
  • ➽ Documentation: Maintain accurate documentation of system configurations, processes, and procedures.

Technical and Professional Expertise Required

  • ➽ Experience: Proven experience as a Salesforce Administrator or similar role.
  • ➽ Certification: Salesforce Administrator (ADM 201) certification is highly preferred.
  • ➽ Technical Skills: Strong understanding of Salesforce features and functionalities, including configuration, customization, and integration.
  • ➽ Analytical Skills: Excellent problem-solving skills and the ability to analyze complex data and workflows.
  • ➽ Communication: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
  • ➽ Attention to Detail: High level of accuracy and attention to detail.
  • ➽ Must have: Salesforce Field Service, Service Cloud.

Preferred Technical and Professional Expertise

  • ➽ Familiarity of Salesforce platform, and Salesforce administration tools, such as Setup and Developer Console

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